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Understanding MEDIGAP

Medigap insurance is specifically designed to supplement Medicare's benefits. Medigap is regulated by federal and state laws and must be clearly identified as Medicare supplemental insurance.

Not all supplemental insurance is Medigap. A policy or plan offered by an employer, former employer or a labor organization to members or former members is not considered a Medigap plan. A Medigap policy is a health insurance policy or other health benefit plan offered by a private entity to those persons entitled to Medicare benefits. It provides reimbursement for charges not payable by Medicare because of deductible, co-insurance or other limitations.

If you are a participating provider of service or supplier and the beneficiary wants Medicare payment data forwarded to a Medigap insurer under a mandated Medigap transfer, all of the information on the claim must be complete and accurate. Otherwise, the Medicare carrier cannot forward the claim information to the Medigap insurer.

The participating provider should determine whether a patient's supplemental plan is a true Medigap policy.

Hardcopy Claim Submission

  1. Item 9a. Enter the policy and/or group number of the Medigap insured preceded by MEDIGAP.

    Note: Item 9d must be completed if you enter a policy and/or group number in Item 9a.

  2. Item 9b. Enter the Medigap insured's birth date and sex.

  3. Item 9c. Enter the claims processing address of the Medigap insurer. Use an abbreviated street address, two-letter state code and zip code copied from the insured's Medigap identification card. For example:
           1257 Anywhere Street         is shown as:
           Baltimore, MD 21204          1257 Anywhere St MD 21204
  1. Item 9d. Enter the nine-digit local Other Carrier Name Address (OCNA) number of the Medigap insurer (see local OCNA list). If no local OCNA number exists, then enter the Medigap insurance program or plan name.

Electronic Claim Submission

Empire Medicare Services (EMS) can accept electronic claims which indicate Medigap insurance. If the Medigap insurer data is entered correctly, EMS will send the claim to the Medigap insurer after the Medicare Part B claim has processed. The following information provides the electronic submission requirements for Medigap billing using the National Standard Format (NSF). Claims may also be submitted via the ANSI ASCX12.837 format specified in the standard Health Care Financing Administration implementation guides.

Medigap claims require the entry of multiple DA0 (Payor Data) records. The DA0 record for Medicare Part B is always prior to the Medigap payor DA0 record (e.g., claim has two payors: Medicare Part B is entered in DA0 sequence 01 and the Medigap payor data in DA0 sequence 02). The correct sequencing of the DA0 records is critical.

The Medigap DA0 record sequence must also contain data related to the Medigap insurer in the required fields 04.0, 05.0, 06.0, 07.0, 08.0, 15.0, and 18.0 as follows:

Field 04.0, Claim Filing Indicator: Must equal "I"
Field 05.0, Source of Payment: Must equal "F", "G", or "Z"
Field 06.0, Insurance Type Code: Must equal "MG"
Field 07.0, Payor Organization ID ****** AND ******
Field 08.0,
Payor Claim Office Number: Must enter a payor code from the Medicare Part B Local OCNA listing in these two fields. If the Medigap insurer is not listed, enter the Payor Organization ID, if known, in field 07.0. If you do not know the Payor Organization ID, please enter the default value "00803" in field 07.0 and the value "NONE" in field 08.0.
EXAMPLES: *Type* *Value* *Field(s)* *Positions*
Local OCNA PRINME001 07.0, 08.0 27 - 35
Payor Org ID nnnnn 07.0 27 - 31
Unknown 00803NONE 07.0, 08.0 27 - 35


NOTE: 


Mapping of the local OCNA for the X12.837 is:
For version 3032:
   Loop 2510.BA - find the NM1 segment with "PR" qualifier in element 2.
Map the local OCNA number to element 9.
Note that element 8 should be "PI" for Payor ID.
For version 3051:
   Loop 2330.A - follow instructions for version 3032.

EXAMPLE: NM1*PR******PI*PRINME001~

Field 15.0, Assignment of Benefits: Must equal "Y".
Field 18.0, Insured ID Number: Must enter the policy or identification number assigned to the beneficiary by the Medigap insurer.

An additional DA1 record must be submitted containing the Medigap payor address information (street, city, zip code). The sequence number in field 02.0 of the DA1 record must match the sequence number of the DA0 record containing the Medigap payor information.

If you are supported by a vendor, please forward this information to your vendor. If you have questions regarding the electronic billing requirements for Medigap, please call the Integrated Electronic Services Technical Helpdesk at 315/448-0080, Monday through Friday between 8:30 a.m. and 4:30 p.m.

Local OCNA Listing

The following is a list of Medigap carriers and our local OCNA keys. The local OCNA list is an all-inclusive Medigap insurer policy list. This list can be used as a guideline for electronic and hardcopy claim submission. However, if the beneficiary indicates his/her supplemental insurance is Medigap but their insurer is not on the list, the appropriate information should be entered on the claim. Please use these numbers when submitting claims to Empire Medicare Services.

Insurer Name Local OCNA KEY
AARP-The United HealthCare Insurance AARPME001
Company
P. O. Box 1011
Montgomeryville, PA 18936

GHI - Group Health Incorporated GRHENE001
441 Ninth Avenue
New York, NY 10001

American Family Life Assurance Co of NY AMFAAE001
One Marcus Boulevard
Albany, NY 12205

American Progressive Life AMPRBE001
and Health Ins Co of NY
Mount Ebo Corporate Park
Box 23
Brewster, NY 10509-0023

AUSA Life Insurance Co Inc AUSANE002
666 Fifth Avenue, 25th Floor
New York, NY 10103-0001

Blue Cross and Blue Shield BCCESE001
of Central NY
344 South Warren Street
Syracuse, NY 13202

Blue Cross and Blue Shield BCUTUE001
of Utica-Watertown, Inc
12 Rhoads Dr
Utica Business Park
Utica, NY 13502

Blue Cross and Blue Shield BLCRAE001
of Western NY Inc
1901 Main St
Buffalo, NY 14208

Blue Shield of Northeastern BLSHAE001
New York
Post Office Box 15013
Albany, NY 12212

Empire Blue Cross and EMBCNE001
Blue Shield
622 Third Avenue
New York, NY 10022

Finger Lakes Blue Cross and BLSHRE001
Blue Shield AKA
Rochester BCBS
150 East Main Street
Rochester, NY 14647

First United American Life Insurance Co FIUNSE001
Post Office Box 3125
Syracuse, NY 13220-3125

Hartford Life Insurance Co THHAHE001
Policyholder Services
P.O. Box 2999
Hartford, CT 06104-2999

Highmark 65 Special Claims HIMACE001
Pennsylvania Blue Shield
P.O. Box 898845
Camp Hill, PA 17089

Mutual Of Omaha Insurance MUOMEE003
Company Customer Service
Individual Policyowner Services
Mutual of Omaha Plaza
Omaha, Nebraska 68175

New York Life Insurance Company NYLFOE001
3316 Farnam Street
Omaha, Nebraska 68175

Preferred Life Insurance Co PLICNE001
152 West 57th Street, 18th Floor
New York, NY 10019

Union Fidelity Life Insurance Company UFLITE001
4850 Street Rd
Trevose, PA 19049

 

   
 
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