Telephone Directory
Automated IVR Inquiries
1 (877) 567-7205
Monday - Friday 6:00 a.m. to 6:00 p.m.
Saturdays 9:00 a.m. to 2:00 p.m.
These hours represent minimum availability. System access is generally available until 10:00 p.m. on weekdays and 6:00 p.m. on weekends.
Provider Inquiries:
1 (888) 855-4356
Monday & Friday 9:00 a.m. to 4:00 p.m.
Tuesday - Thursday 8:00 a.m. to 4:00 p.m.
You will be able to transfer to a provider representative only during these hours. Please have your provider number, the HIC number and service dates available when you call.
The Provider Inquiries TTY number for the hearing Impaired is:
1 (877) 425--2370
Monday & Friday 9:00 a.m. to 4:00 p.m.
Tuesday - Thursday 8:00 a.m. to 4:00 p.m.
Beneficiary Inquiries:
English and Spanish
1-800-MEDICARE (1-800-633-4227)
TTY for the Hearing-Impaired:
1 (877) 486-2048
Integrated Electronic Services (IES) Technical Help Desk:
Monday through Friday from 8:30 a.m. until 4:30 p.m.
1 (866) 889-7322
Medicare Fraud Hotline:
To report fraud and abuse in the Medicare and Medicaid programs:
1(800) HHS-TIPS/1(800) 447-8477
The Hotline TTY Number for the Hearing-Impaired is:
1(877) 623-6190
Medical Director:
Dr. Ted Triana
1(315) 442-4893 |