MIR-2007-1A, January 2007

Empire Medicare Services to Become National Government Services Effective January 1, 2007  

Effective January 1, 2007, Empire Medicare Services will become National Government Services. This new organization combines the operational, financial and human resources of five great companies—AdminaStar Federal, Associated Hospital Service, Anthem Health Plans of New Hampshire, Inc., Empire Medicare Services and United Government Services—and positions this new enterprise as the national leader in Medicare.

The consolidation of these great organizations brings together the long-held traditions of customer focus and operational excellence that each company provides and creates an opportunity to offer an even stronger operation that will deliver the very best in service and education to the provider and supplier communities serviced by National Government Services. These customer-centered experiences will help to make National Government Services stronger and ready to extend its mission: “To Serve the Medicare Community,” to all of the organization’s states and territories:

• Medicare Part A Fiscal Intermediary for: California, Connecticut, Delaware, Hawaii, Illinois, Indiana, Kentucky, Maine, Massachusetts, Michigan, Nevada, New Hampshire, New York, Ohio, Vermont, Virginia, West Virginia, Wisconsin and the U.S. Territories of American Samoa, Guam and Northern Mariana Islands.
• Medicare Part A Regional Home Health Intermediary for: Alaska, Arizona, California, Connecticut, Hawaii, Idaho, Maine, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington and the U.S. Territories of American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands.
• Part B Carrier for Indiana, Kentucky, New Jersey and New York.
• Jurisdiction B Durable Medical Equipment Medicare Administrative Contractor for Illinois, Indiana, Kentucky, Michigan, Minnesota, Ohio and Wisconsin (temporarily Virginia and West Virginia).

With advancing medical technology, the Baby Boomer generation entering the Medicare demographic and expanding provider and supplier expectations continuing to challenge the Medicare Trust Fund, National Government Services is poised to take the lead in addressing these challenges. This merger creates an outstanding opportunity to set the industry standard and better serve physicians, hospitals, skilled nursing facilities, outpatient physical therapy and comprehensive outpatient rehabilitation facilities, end-stage renal disease facilities, rural health clinics, critical access hospitals, home health agencies, hospice providers and durable medical equipment suppliers. National Government Services’ vision is to redefine the industry by providing more value to our constituents through innovation and world-class customer service.

Beneficiaries, providers and suppliers will benefit from:

• Complementary cultures centered on anticipating customer needs and providing quality service
• Strong, collaborative relationships with providers and suppliers
• Expanded geographical diversity with a local focus and national reach, and
• Substantial opportunities for operational synergies and cost savings that will contribute to keeping the cost of Medicare affordable for future generations

We will keep you informed of upcoming changes related to our new organization via our Listserv and bulletins.

© All current procedural terminology (CPT) codes and descriptors copyrighted by the American Medical Association.