Many of your questions can be answered by our Interactive Voice Response (IVR) application at 1-877-567-7205. This system is available from 6:00 a.m. to 6:00 p.m., Monday through Friday, and 9:00 a.m. to 2:00 p.m. on Saturday. Customer Service Representative can be reached at 1-888-855-4356 from 9:00 a.m. to 4:00 p.m. on Monday and Friday, and from 8:00 a.m. to 4:00 p.m. Tuesday through Thursday. Part A provider inquiries can also be faxed to 315-442-4393. Questions regarding Medicare Part A billing and policy issues can also be sent to us via email. Please do not include and confidential information such as HIC number or patient’s name. Inquiries of this nature should be sent to our postal address at: National Government Services, Inc. Page Last Modified: 02/25/2008 |
