Claim Import

PC-ACE user receives one of the following error messages when attempting to import a claim file:

Error message - The UB92 claim import EMC file (EMC192.DAT) does not exist.

Possible causes when you are Importing a UB92 EMC File

• The UB92 data file is not located in the \WINPCACE\IMPUB92 directory
• The UB92 data file does not have a .DAT extension

Solution

Ensure that your EMC claim file is named EMC192.dat and that it is located in the directory Drive:\Winpcace\Impub92
Note: After importing a claim file PC-ACE changes the file’s extension to .bak

Possible causes when you are Importing a UB92 Print File

• PC-ACE is incorrectly configured to import a UB92 EMC file

Solution
Change PC-ACE’s Claim Import method to import a UB92 print file in Preferences

Claim Import Method Change PC-ACE’s Claim Import method using the following procedure From PC-ACE’s Main Menu select File on the menu bar Left-click on Preferences Select the Claim Import tab Select the option Import claims from print file using standard PrintLink mapping technique Click on Ok to save your changes

Error message - The UB92 claim import print file (UB92.PRT) does not exist. No claims have been imported.

Possible causes when you are Importing a UB92 print file

• The UB92 print file is not located in the \WINPCACE\IMPUB92 directory
• The UB92 print file is not named UB92.PRT

Solution

Ensure that your UB92 Print file is named Ub92.prt and that it is located in the directory
Drive:\Winpcace\Impub92

Note After importing a claim file PC-ACE changes its extension to .BAK

Possible causes when you are Importing a UB92 EMC File

• PC-ACE is incorrectly configured to import a UB92 Print file

Solution
Change PC-ACE’s Preferences to import a UB92 EMC file using Claim Import Method, (above), but in step 4 select the option Import claims from file in Electronic Media Claims (EMC) format.

Error message - The UB92 claim import map file (xxx.MAP) is missing or corrupted. No claims have been imported.

Possible Causes when you are Importing a UB92 Print File

• The UB92.map file is not located in the \WINPCACE\IMPUB92 directory
• The UB92.map file does not have a .map extension

Solution
Ensure that the file UB92.map is located in the directory Drive:\Winpcace\Impub92

Possible causes when you are Importing a UB92 EMC File

• PC-ACE is incorrectly configured to import a UB92 Print file. EMC files do not require a map.

Solution
Change PC-ACE’s Preferences to import a UB92 EMC file using Claim Import Method, (above), but in step 4 select the option Import claims from file in Electronic Media Claims (EMC) format.

Last Updated on 11/30/2006