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Evaluation & Management (E&M) Update

Why Is It Important?

Medical record documentation can reduce many of the "hassles" associated with payment for claims; it serves as a legal document to verify the care provided.

Documentation establishes which level of E&M coding represents the component services in the history, examination, and plan of management.

The level of service provided must be reasonable and necessary to the presenting complaint.

What Is Its Impact on CERT?
(Comprehensive Error Rate Testing)

E&M services are the top contributor to CERT errors on reviewed claims. CERT data indicates that high-level E&M services for initial, subsequent, and consultative services have frequently been cited as "up-coded" by the provider and therefore paid by the Medicare contractors incorrectly. A small but significant contributor to the error rate are claims on which providers have "under-coded" E&M services. For more information on CERT, visit us at http://www.empiremedicare.com.

What Is Empire Doing?
  • 1995 and 1997 AMA E&M guidelines are available on Empire’s Web site: http://www.empiremedicare.com.
  • Empire is responding to CMS’s directive on correcting the E&M error rate through education and review initiatives.
  • Selected E&M codes may now be subject to prepayment edits that may include frequency, diagnosis, and provider specialty.
  • Post-payment audits for FY 2004 will focus on E&M billing patterns that appear unusual and/or aberrant.
What Can You Do?
  • Don’t underestimate or overestimate your services; simply document all the components of your service accurately.
  • Consider template tools that represent the levels of service you frequently render.
  • Request a Comparative Distribution Report (CDR) on your practice to compare your E&M usage patterns to those of your peer group.
    E-mail your request to: nybprov@empireblue.com for New York or njbprov@empireblue.com for New Jersey.
  • Use the above e-mails to request a group seminar delivered by our professional staff on appropriate E&M coding.

Working Together

Empire’s efforts to correct E&M errors are educational and not punitive. Our professional staff is focused on identifying educational needs and addressing them through both broad-based and uniquely individual programs.

We look forward to a collaborative relationship in assuring you of accurate payment for the services you provide to the Medicare beneficiary community.

 

 

   
 
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